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88ek keeps this policy straightforward — you should know exactly what data we collect when you use our platform, why we hold it, and what choices you have. Access to our platform and the scope of this policy depend on your local law and eligible regions.
When you create an account on 88ek, we collect the details you submit during registration — your name, contact information and login credentials. When you make a deposit or withdrawal using bKash or Rocket, we receive a transaction reference from the payment provider so we can match the transfer to your account wallet; we do not store your full mobile banking PIN or password. We also collect device and session data — browser type, screen size, connection type — to keep the platform running correctly on your phone or desktop. Usage data such as pages visited and time on site helps us understand which parts of the lobby work well and which need attention. We hold this data for as long as your account is active and for a reasonable period afterward as required by the terms of our platform operation. This policy applies to all interactions with 88ek where access is permitted under local law and eligible regions. If you are accessing from a jurisdiction where online platforms of this type are restricted, local law takes precedence and this policy does not extend eligibility.
This policy covers all data you provide when opening an account, logging in, recovering access, or updating your account details. That includes your email address, phone number linked to bKash or Rocket, and any verification steps shown in your account settings.
Deposit and withdrawal records processed through bKash or Rocket are within scope. We hold transaction references to reconcile your account wallet. The full transaction history is available in your signed-in account area, not through this policy page.
Session data gathered while you browse the lobby — pages opened, game categories visited, device type — falls under this policy. We use that data to keep the mobile experience consistent and to understand which content you return to most.
Payment providers such as bKash and Rocket operate under their own privacy terms once a transaction leaves our platform. Game studios whose content appears in our lobby have separate data arrangements. This policy does not extend to or override those third-party terms.
You have real, actionable choices about the data we hold. The most direct route is your account settings page — log in and check the profile section to review the details we have on file. If something is outdated or wrong, you can correct it there; fields such as your contact number and email address are editable directly. For data that sits outside the self-serve settings — such as historical transaction references or device logs — you can raise a request through our published support route and we will respond with what we hold. We do not share your personal data with advertisers. If you close your account, we retain data only for the period required by our platform operating terms; after that, records are deleted or anonymised. Where access to our platform depends on local law and eligible regions, the scope of these rights may be affected by applicable jurisdiction.
Open the account settings page after logging in. Your registered contact details, linked payment method references and account history are visible there. Check these periodically to make sure what we hold is accurate.
Editable fields in your profile let you update your phone number, email and display name directly. For fields that are locked after verification, contact our support team with the correction and proof of the correct detail.
If you want to know exactly what data we hold beyond your visible account details, send a request through the support route listed on this page. We will confirm what categories of data we have and why we hold them.
Contact support to initiate account closure. We will confirm the retention period that applies after closure and what happens to your account wallet balance before data is removed from active systems.
The chat widget is available on every page of the site. Open it from your phone or desktop and send your privacy question directly. A member of the team will pick it up and respond through the same window.
For written records of your data request, email our support address published on the Contact page. Include your registered account email so we can locate your record quickly and respond to the right address.
The Help section of your signed-in account area contains published articles on data handling, account closure and transaction records. Start there for common questions before raising a direct request.
We collect only what is needed to run your account — registration details, transaction references from bKash or Rocket, and session data. We do not sell your personal data to third parties. Data is stored on secured infrastructure and accessed only by staff who need it to manage account or support functions.
We use cookies to keep you logged in across pages and to remember your last-used device. Analytics cookies help us identify which parts of the mobile lobby you return to most. You can review cookie settings through your browser; blocking essential cookies may affect how your account session works.
Your login credentials are stored in a hashed format — we do not hold your plain-text password. If you suspect unauthorised access to your account, change your password immediately from the security section of your profile and contact support through live chat or email.
When we update this policy, the revised version is published at this URL with a changed effective date at the top. Continued use of your account after an update is published means you have seen the revised terms. For significant changes we will notify you through the account notification area.
We collect the details you enter at registration — your name, phone number, email address and login credentials. When you deposit via bKash or Rocket, we receive a transaction reference from the provider to match the transfer to your account wallet. We also collect device and session data to keep the platform working on your phone.
We do not sell or share your personal data with advertisers. Payment providers like bKash and Rocket receive only what is needed to process your transaction. Game studios in our lobby do not receive your personal account details. Third parties involved in platform security or fraud prevention may access data strictly for those purposes.
Log into your account and check the profile section — most details such as your contact number and email are editable directly there. For data outside self-serve settings, send a request through live chat or email support with your registered account email and we will confirm what we hold and how to update it.
We retain data for the period required under our platform operating terms after account closure. Once that period ends, records are deleted or anonymised. Before closing your account, check your account wallet balance and open transaction history so nothing is outstanding. Contact support to confirm the exact retention timeline that applies to your account.
Access to 88ek and the scope of this policy depend on your local law and eligible regions. If online platforms of this type are restricted under local law in your jurisdiction, that takes precedence. This policy covers how we handle data for accounts where access is permitted; it does not extend eligibility to restricted regions.
The current version of this policy is always published at this URL with an effective date at the top. When we make material changes, we update that date and post a notice in the account notification area. Reviewing this page periodically is the most reliable way to stay current with how we handle your data.